:root{
  --bg:#f4f0e7;
  --surface:#fffdf8;
  --ink:#1b2924;
  --muted:#6f7c76;
  --line:#e5ddcf;
  --brand:#0e3b2c;
  --brand-2:#175844;
  --gold:#c19a3d;
  --gold-soft:#f2e6c9;
  --danger:#b3261e;
  --danger-soft:#fbe9e7;
  --ok:#1c6b49;
  --ok-soft:#e6f4ec;
  --warn:#8a6116;
  --warn-soft:#fbf1d8;
  --info:#2a5d8f;
  --info-soft:#e8f1fa;
  --shadow:0 18px 40px rgba(27,41,36,.08);
  --radius:16px;
}
*{box-sizing:border-box}
html,body{margin:0}
body{
  background:var(--bg);
  color:var(--ink);
  font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  font-size:15px;
  line-height:1.55;
  -webkit-font-smoothing:antialiased;
}
a{color:var(--brand-2);text-decoration:none}
a:hover{text-decoration:underline}
h1,h2,h3,h4{font-family:Georgia,"Times New Roman",serif;font-weight:600;line-height:1.2;margin:0}
p{margin:0}
.ico{width:19px;height:19px;flex:0 0 auto}
.muted{color:var(--muted)}
.small{font-size:.82rem}
.tiny{font-size:.7rem;letter-spacing:.08em;text-transform:uppercase}
.center{text-align:center}
.right{text-align:right}
.nowrap{white-space:nowrap}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.86em;letter-spacing:.04em}
.break{word-break:break-all}
.inline{display:inline}
.inline-actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-top:16px}

/* ---------- shell ---------- */
.shell{min-height:100vh}
.sidebar{
  position:fixed;inset:0 auto 0 0;width:264px;z-index:40;
  display:flex;flex-direction:column;
  background:linear-gradient(180deg,#0e3b2c 0%,#0a2c21 100%);
  color:#efe8d8;padding:26px 18px 20px;
}
.brand{display:flex;align-items:center;gap:12px;color:#fff;padding:0 8px 24px}
.brand:hover{text-decoration:none}
.brand-mark{
  display:grid;place-items:center;width:40px;height:40px;border-radius:12px;
  background:linear-gradient(135deg,#e7c878,#c19a3d);color:#231b0b;
  font-family:Georgia,serif;font-size:23px;font-weight:700;
  box-shadow:0 8px 18px rgba(0,0,0,.25);
}
.brand-mark.big{width:56px;height:56px;font-size:32px;border-radius:16px}
.brand-name{font-family:Georgia,serif;font-size:20px;line-height:1.05;letter-spacing:.01em}
.brand-name span{display:block;font-size:10px;letter-spacing:.34em;text-transform:uppercase;color:#c9bfa6;margin-top:3px}
.nav{display:flex;flex-direction:column;gap:4px;margin-top:6px}
.nav-link{
  display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:10px;
  color:#d8d0bd;font-size:.9rem;font-weight:500;border-left:3px solid transparent;
}
.nav-link:hover{background:rgba(255,255,255,.06);color:#fff;text-decoration:none}
.nav-link.active{background:rgba(193,154,61,.14);color:#fff;border-left-color:var(--gold)}
.nav-link .ico{opacity:.85}
.sidebar-foot{margin-top:auto;padding:18px 10px 0;border-top:1px solid rgba(255,255,255,.1)}
.sidebar-foot .phone{color:#e7c878;font-family:Georgia,serif;font-size:15px;margin-top:4px}
.sidebar-foot .tiny{color:#9bae9f}

.main{margin-left:264px;min-height:100vh;display:flex;flex-direction:column}
.topbar{
  display:flex;align-items:center;gap:16px;padding:20px 34px;background:rgba(255,253,248,.86);
  border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20;backdrop-filter:blur(8px);
}
.topbar-title{flex:1;min-width:0}
.topbar-title h1{font-size:22px;letter-spacing:-.01em}
.topbar-title p{color:var(--muted);font-size:.82rem;margin-top:2px}
.user-chip{display:flex;align-items:center;gap:10px}
.user-name{font-size:.86rem;font-weight:600;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.avatar{
  display:grid;place-items:center;width:40px;height:40px;border-radius:50%;
  background:var(--brand);color:#f6ecd6;font-size:.82rem;font-weight:700;letter-spacing:.03em;
}
.avatar.sm{width:34px;height:34px;font-size:.72rem}
.icon-btn{
  display:inline-grid;place-items:center;width:38px;height:38px;border-radius:10px;
  border:1px solid transparent;background:transparent;color:var(--muted);cursor:pointer;
}
.icon-btn:hover{background:var(--gold-soft);color:var(--brand)}
.only-mobile{display:none}
.content{padding:30px 34px 46px;max-width:1240px;width:100%;margin:0 auto;flex:1}
.foot{padding:16px 34px 26px;color:var(--muted);font-size:.74rem;letter-spacing:.06em;text-align:center}

/* ---------- headings / buttons ---------- */
.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:22px;flex-wrap:wrap}
.page-head h2{font-size:27px;letter-spacing:-.015em}
.page-head p{color:var(--muted);font-size:.9rem;margin-top:4px}
.page-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:8px;
  padding:10px 18px;border-radius:10px;border:1px solid transparent;cursor:pointer;
  background:var(--brand);color:#fdf8ec;font-size:.86rem;font-weight:600;font-family:inherit;
  transition:background .16s ease,transform .16s ease;
}
.btn:hover{background:var(--brand-2);text-decoration:none;transform:translateY(-1px)}
.btn-ghost{background:transparent;border-color:var(--line);color:var(--ink)}
.btn-ghost:hover{background:var(--surface);border-color:#cfc4b0;color:var(--brand)}
.btn-block{width:100%}
.btn .ico{width:17px;height:17px}
.link{font-weight:600;font-size:.85rem}
.link:hover{text-decoration:underline}

/* ---------- cards / layout ---------- */
.card{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  padding:24px;box-shadow:var(--shadow);margin-bottom:20px;
}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}
.card-head h3{font-size:18px}
.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;align-items:start}
.stat-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:22px}
.stat{
  background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:20px;
  box-shadow:var(--shadow);display:flex;flex-direction:column;gap:2px;
}
.stat-label{font-size:.7rem;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);font-weight:600}
.stat strong{font-family:Georgia,serif;font-size:34px;line-height:1.1;color:var(--brand)}
.stat-sub{font-size:.78rem;color:var(--muted)}

/* ---------- alerts / badges ---------- */
.alert{padding:14px 18px;border-radius:12px;margin-bottom:18px;font-size:.88rem;border:1px solid transparent}
.alert a{font-weight:600}
.alert-ok{background:var(--ok-soft);color:#145239;border-color:#bfe2ce}
.alert-erro{background:var(--danger-soft);color:#7d1a14;border-color:#f2c9c5}
.alert-warn{background:var(--warn-soft);color:#6d4b0c;border-color:#efdcaa}
.alert-info{background:var(--info-soft);color:#1f4a74;border-color:#c9dff2}
.badge{
  display:inline-flex;align-items:center;padding:3px 9px;border-radius:999px;
  font-size:.68rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;white-space:nowrap;
}
.badge-ok{background:var(--ok-soft);color:var(--ok)}
.badge-off{background:#efece4;color:#6f6a5e}
.badge-warn{background:var(--warn-soft);color:var(--warn)}
.badge-danger{background:var(--danger-soft);color:var(--danger)}
.badge-info{background:var(--info-soft);color:var(--info)}

/* ---------- tables ---------- */
.table-wrap{overflow-x:auto;margin:0 -6px}
.table{width:100%;border-collapse:collapse;font-size:.88rem}
.table th{
  text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);
  font-size:.68rem;letter-spacing:.12em;text-transform:uppercase;color:var(--muted);font-weight:700;
}
.table td{padding:13px 12px;border-bottom:1px solid #f0eadd;vertical-align:middle}
.table tr:last-child td{border-bottom:0}
.table tr:hover td{background:#fbf8f0}
.person{display:flex;align-items:center;gap:11px;min-width:0}
.person div{min-width:0}
.person strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.person .small{display:block}
.thumb{width:38px;height:38px;border-radius:10px;object-fit:cover;border:1px solid var(--line);background:#fff}
.thumb.lg{width:58px;height:58px;border-radius:14px}

/* ---------- filters / pagination ---------- */
.filters{
  display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:18px;
  background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:12px;
}
.filters select,.filters input{
  padding:9px 12px;border:1px solid var(--line);border-radius:9px;background:#fff;font-family:inherit;font-size:.86rem;color:var(--ink);
}
.filter-search{display:flex;align-items:center;gap:8px;flex:1;min-width:220px;border:1px solid var(--line);border-radius:9px;padding:0 11px;background:#fff}
.filter-search .ico{color:var(--muted);width:17px;height:17px}
.filter-search input{border:0;outline:0;padding:9px 0;flex:1;background:transparent}
.pager{display:flex;gap:6px;justify-content:center;padding:16px 0 2px;flex-wrap:wrap}
.pager-link{padding:7px 12px;border-radius:8px;border:1px solid var(--line);font-size:.82rem;color:var(--ink)}
.pager-link:hover{background:var(--gold-soft);text-decoration:none}
.pager-link.active{background:var(--brand);border-color:var(--brand);color:#fff}
.pager-gap{padding:7px 4px;color:var(--muted)}

/* ---------- empty states ---------- */
.empty-state{text-align:center;padding:52px 24px}
.empty-state h2{font-size:24px;margin-bottom:8px}
.empty-state p{color:var(--muted);max-width:46ch;margin:0 auto 18px}
.empty-ico{display:grid;place-items:center;width:60px;height:60px;border-radius:50%;background:var(--gold-soft);color:var(--brand);margin:0 auto 16px}
.empty-ico .ico{width:28px;height:28px}
.empty-inline{padding:26px;text-align:center;color:var(--muted);font-size:.9rem}

/* ---------- forms ---------- */
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.field{display:flex;flex-direction:column;gap:6px;font-size:.82rem;font-weight:600}
.field>span{color:#39463f}
.field input,.field select,.field textarea{
  width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:9px;background:#fff;
  font-family:inherit;font-size:.9rem;font-weight:400;color:var(--ink);outline:none;
}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px rgba(193,154,61,.16)}
.field textarea{resize:vertical}
.field .hint{font-weight:400;color:var(--muted);font-size:.74rem}
.span-2{grid-column:span 2}
.form-section{border-top:1px solid var(--line);margin-top:22px;padding-top:20px}
.form-section h3{font-size:16px;margin-bottom:14px}
.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px;flex-wrap:wrap}
.checks{display:flex;flex-direction:column;gap:8px}
.checks.cols{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}
.check{display:flex;align-items:flex-start;gap:9px;font-weight:500;font-size:.88rem;cursor:pointer}
.check input{margin-top:3px;accent-color:var(--brand)}
.check span small{display:block;font-weight:400}
.check.strong{font-weight:700;margin-bottom:12px}
.perm-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}
.perm-group h4{font-size:.72rem;letter-spacing:.12em;text-transform:uppercase;color:var(--gold);margin-bottom:10px}
.perm-group .check{margin-bottom:8px;font-size:.84rem}
.logo-preview{display:flex;align-items:center;gap:14px;margin:14px 0}
.logo-preview img{width:70px;height:70px;border-radius:12px;object-fit:cover;border:1px solid var(--line);background:#fff}

/* ---------- tabs / timeline / ranks ---------- */
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:20px;overflow-x:auto}
.tab{padding:10px 16px;color:var(--muted);font-size:.86rem;font-weight:600;border-bottom:2px solid transparent;white-space:nowrap}
.tab:hover{text-decoration:none;color:var(--brand)}
.tab.active{color:var(--brand);border-bottom-color:var(--gold)}
.tab .count{display:inline-block;margin-left:6px;padding:1px 7px;border-radius:999px;background:var(--gold-soft);font-size:.7rem;color:var(--brand)}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{display:flex;gap:12px;padding:10px 0;border-bottom:1px solid #f0eadd}
.timeline li:last-child{border-bottom:0}
.timeline-dot{width:8px;height:8px;border-radius:50%;background:var(--gold);margin-top:7px;flex:0 0 auto}
.rank-list{list-style:none;margin:0;padding:0}
.rank-list li{display:flex;align-items:center;gap:12px;padding:11px 0;border-bottom:1px solid #f0eadd}
.rank-list li:last-child{border-bottom:0}
.rank-num{display:grid;place-items:center;width:26px;height:26px;border-radius:50%;background:var(--gold-soft);color:var(--brand);font-size:.75rem;font-weight:700}
.rank-name{flex:1;font-size:.9rem}
.rank-value{font-family:Georgia,serif;font-size:18px;color:var(--brand)}
.hotel-title{display:flex;align-items:center;gap:16px}
.hotel-title h2{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.hotel-title p{color:var(--muted);font-size:.86rem;margin-top:2px}

/* ---------- WAME embed ---------- */
.wame-embed{border:1px dashed #d8c9a6;border-radius:12px;padding:16px;margin-bottom:18px;background:#fbf8f0}
.wame-embed h4{font-size:15px;margin-bottom:4px}
.wame-embed iframe{border-radius:10px;margin:10px 0 8px}
details.alt-connect{margin-top:14px;border-top:1px solid var(--line);padding-top:12px}
details.alt-connect summary{cursor:pointer;font-size:.8rem;color:var(--muted);font-weight:600}
details.alt-connect[open] summary{margin-bottom:8px}

/* ---------- QR ---------- */
.qr-grid{grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr)}
.qr-preview{text-align:center}
.qr-box{display:grid;place-items:center;min-height:264px;padding:16px;background:#fff;border:1px solid var(--line);border-radius:14px;margin:0 auto 14px;width:max-content}
.qr-box img,.qr-box canvas{display:block}
.url-box{display:flex;align-items:center;gap:8px;justify-content:center;background:#faf6ec;border:1px dashed #dccfae;border-radius:10px;padding:9px 12px;font-size:.8rem;word-break:break-all}
.mini-stats{display:flex;gap:26px;margin-bottom:12px}
.mini-stats div{display:flex;flex-direction:column}
.mini-stats strong{font-family:Georgia,serif;font-size:32px;color:var(--brand);line-height:1}

/* ---------- login ---------- */
.login-body{background:#0b2b21}
.login-shell{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);min-height:100vh}
.login-brand{
  position:relative;display:flex;align-items:center;justify-content:center;padding:60px;
  background:
    radial-gradient(700px 500px at 20% 10%,rgba(193,154,61,.22),transparent 60%),
    radial-gradient(600px 500px at 90% 90%,rgba(23,88,68,.85),transparent 60%),
    linear-gradient(160deg,#0e3b2c,#071d16);
  color:#f4ecda;overflow:hidden;
}
.login-brand::after{
  content:"";position:absolute;inset:auto -80px -120px -80px;height:320px;
  background:repeating-linear-gradient(90deg,rgba(255,255,255,.05) 0 2px,transparent 2px 34px);
  transform:rotate(-6deg);opacity:.5;
}
.login-brand-inner{position:relative;z-index:1;max-width:440px}
.login-brand h1{font-size:44px;margin:22px 0 14px}
.login-brand h1 span{display:block;font-size:13px;letter-spacing:.4em;text-transform:uppercase;color:#cbbf9f;font-family:inherit;font-weight:600;margin-top:8px}
.login-brand p{color:#cfd8ce;font-size:.98rem;line-height:1.65}
.login-points{list-style:none;margin:26px 0 0;padding:0;display:flex;flex-direction:column;gap:10px}
.login-points li{display:flex;align-items:center;gap:10px;font-size:.9rem;color:#e4dcc8}
.login-points .ico{color:var(--gold)}
.login-form{display:flex;align-items:center;justify-content:center;background:var(--surface);padding:48px 32px}
.login-form-inner{width:100%;max-width:390px}
.login-head h2{font-size:30px;margin-bottom:6px}
.login-head p{color:var(--muted);font-size:.9rem;margin-bottom:24px}
.login-form .form{display:flex;flex-direction:column;gap:16px}
.login-help{margin-top:20px;text-align:center;color:var(--muted);font-size:.78rem}
.login-form .alert{margin-bottom:16px}

/* ---------- public ---------- */
.public-body{
  min-height:100vh;display:flex;align-items:center;justify-content:center;padding:28px;
  background:
    radial-gradient(700px 480px at 50% -10%,rgba(193,154,61,.2),transparent 60%),
    linear-gradient(180deg,#0e3b2c,#082019);
}
.public-wrap{width:100%;max-width:430px;text-align:center;color:#e9e2d1}
.public-brand{display:inline-flex;align-items:center;gap:10px;font-family:Georgia,serif;font-size:18px;color:#fff;margin-bottom:22px}
.public-brand span span{display:block;font-size:9px;letter-spacing:.3em;text-transform:uppercase;color:#c9bfa6}
.public-card{background:var(--surface);color:var(--ink);border-radius:22px;padding:34px 26px;box-shadow:0 30px 70px rgba(0,0,0,.35)}
.public-logo{max-height:64px;max-width:180px;object-fit:contain;margin:0 auto 14px;display:block}
.public-hotel{font-size:.72rem;letter-spacing:.2em;text-transform:uppercase;color:var(--muted);margin-bottom:8px}
.public-ico{display:grid;place-items:center;width:56px;height:56px;border-radius:50%;background:var(--gold-soft);color:var(--brand);margin:0 auto 14px}
.public-ico .ico{width:26px;height:26px}
.public-card h1{font-size:26px;margin-bottom:10px}
.public-card p{color:var(--muted);font-size:.92rem;line-height:1.65}
.public-foot{margin-top:20px;color:#9fb2a6;font-size:.72rem;letter-spacing:.06em}

/* ---------- print ---------- */
.print-body{background:#eae4d8;min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:30px;gap:18px}
.print-card{width:340px;background:#fffdf8;border-radius:18px;padding:30px 26px;text-align:center;box-shadow:0 20px 50px rgba(0,0,0,.14)}
.print-brand{display:flex;align-items:center;justify-content:center;gap:10px;font-size:.8rem;letter-spacing:.16em;text-transform:uppercase;color:var(--muted)}
.print-brand img{max-height:34px;max-width:90px;object-fit:contain}
.print-card h1{font-size:26px;margin:18px 0 4px}
.print-sub{color:var(--muted);font-size:.84rem}
.print-qr{display:grid;place-items:center;margin:18px auto 10px;padding:12px;background:#fff;border-radius:12px;width:max-content}
.print-code{font-family:ui-monospace,monospace;letter-spacing:.2em;font-size:.8rem;color:var(--muted)}
.print-call{margin-top:12px;font-weight:700;font-size:.9rem;color:var(--brand)}
.print-small{margin-top:6px;font-size:.62rem;color:var(--muted);word-break:break-all}
.print-actions{display:flex;gap:10px}

/* ---------- responsive ---------- */
@media (max-width:1080px){
  .stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .perm-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:980px){
  .sidebar{transform:translateX(-100%);transition:transform .22s ease;box-shadow:0 0 0 100vmax rgba(0,0,0,0)}
  body.sidebar-open .sidebar{transform:translateX(0);box-shadow:0 0 0 100vmax rgba(8,20,15,.45)}
  .main{margin-left:0}
  .only-mobile{display:inline-grid}
  .topbar{padding:16px 20px}
  .content{padding:22px 20px 40px}
  .login-shell{grid-template-columns:1fr}
  .login-brand{display:none}
  .login-form{padding:40px 22px;min-height:100vh}
}
@media (max-width:760px){
  .grid-2,.qr-grid,.form-grid,.checks.cols{grid-template-columns:1fr}
  .span-2{grid-column:auto}
  .stat-grid{grid-template-columns:1fr 1fr}
  .page-head h2{font-size:23px}
  .user-name{display:none}
  .table{font-size:.82rem}
  .table th,.table td{padding:10px 8px}
  .perm-grid{grid-template-columns:1fr}
  .print-card{width:100%;max-width:340px}
}
@media print{
  .print-actions{display:none}
  .print-body{background:#fff;padding:0}
  .print-card{box-shadow:none;border:1px solid #ddd}
  @page{size:A6 portrait;margin:8mm}
}